Returns & Exchanges
At Al Hamd Tech, we are committed to your satisfaction and offer a comprehensive return policy for all our electronic products within 14 days of delivery. If your device is defective or does not meet your expectations, we provide a streamlined process to ensure a quick resolution.
Initiate Your Request
Log into your Al Hamd Tech account and navigate to the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronic item in its original manufacturer packaging, including all cables, manuals, and accessories that were initially provided.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location for safe transit to our quality inspection facility.
Inspection and Refund
Once our technicians verify the device condition and serial number, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing